Refund & Return Policy
Last updated: September 2026
At Lavish Designs LLC, we are committed to complete customer satisfaction with every handcrafted fine jewelry piece and certified lab-grown diamond. We proudly offer a transparent, comprehensive 30-Day Hassle-Free Return Guarantee on eligible orders.
7. Lifetime Manufacturing Warranty
Every fine jewelry piece purchased from Lavish Designs LLC is backed by our comprehensive Lifetime Care Warranty:
- Manufacturing Defects: Guaranteed lifetime protection against structural or craftsmanship flaws in materials and artisanal settings.
- Annual Care & Inspection: Complimentary annual ultrasonic cleaning, steam sanitization, and microscopic stone security inspection.
- Prong Tightening & Retipping: Master bench jeweler prong realignment and claw reconstruction to keep center and side stones secure.
- Rhodium Replating: Complimentary electrolytic rhodium baths to restore 14K and 18K white gold to its mirror-bright finish.
- Accent Stone Replacement: Complimentary replacement for any pavé melee side diamond under 0.05 ct lost during normal wear within the first 12 months.
8. Returns Contact Department
To request a return authorization or check return status, our support team is available:
Lavish Designs LLC – Returns & Exchange Department
Registered Office: 30 N Gould St Ste R, Sheridan, WY 82801
Email: info@lavishdesigns-usa.com
Toll-Free Phone: (877) 476-9627
Concierge Hours: Monday – Friday: 9:00 AM – 6:00 PM (EST)